All delivered books are non-refundable. If the goods received are damaged, you will be entitled to an exchange only.
If the goods that we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 7 working days of the delivery of goods in question.
Once informed, any damaged goods during the delivery or shipment will be replaced to you after we receive the faulty goods back from your possession. You will be responsible for the cost of returning the item to us. We will not be liable for any cost incurred in sending the damaged goods back to us.
If you do not receive goods ordered by you within 7 days of the date on which they were dispatched to you, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 days of the date on which the goods were dispatched to you.
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